Contact Us
We read every message. Whether it is a formula inquiry, bug report, partnership proposal, or statutory DPDP request — we want to hear from you.
Dedicated Support & Communication Channels
At Gizcalc, user trust and calculation accuracy are our highest priorities. Whether you have discovered an edge case in a tax formula, wish to propose an institutional partnership, or need to exercise your statutory rights under the DPDP Act 2023, our dedicated team is at your disposal through the following channels:
| Department / Purpose | Primary Contact | Guaranteed Response SLA |
|---|---|---|
| General Support & Feedback | gizcalc@gmail.com | 2 – 3 Business Days |
| Data Protection & Statutory DPDP Redressal | gizcalc@gmail.com | 48 Hours (Statutory Acknowledgment) |
| Formula Accuracy & Bug Reporting | Contact Form or gizcalc@gmail.com | 24 – 48 Business Hours (Prioritized) |
| Commercial Licensing & Strategic Partnerships | gizcalc@gmail.com (Subj: "Partnership") | 3 – 5 Business Days |
Frequently Asked Questions About Contacting Gizcalc
1. How quickly will I receive a response to my message?
For general inquiries, calculation assistance, and partnership queries submitted through the form above or via email, our team typically responds within 2 to 3 business days. If you are submitting a statutory complaint under the Digital Personal Data Protection Act, 2023, our designated Grievance Officer will issue an official acknowledgment ticket within 48 hours and provide complete resolution within 30 calendar days pursuant to Sections 8(10) and 13 of the Act.
2. I suspect a calculation result is inaccurate. How do I report it?
We treat computational precision with utmost gravity. If you suspect an anomaly, please provide us with: (a) the exact URL or name of the calculator, (b) the input numbers you entered, (c) the output produced by the calculator, and (d) your expected result citing any verified statutory rule, bank circular, or tax slab. Our engineering team will review the algorithm, verify against authoritative circulars, and push an immediate fix if an error is confirmed.
3. Can I request the creation of a new custom calculator?
Yes! A significant portion of our 750+ calculators originated from direct user suggestions. If there is a specialized financial, taxation, health, engineering, or unit conversion calculation you cannot find on Gizcalc, please describe the problem, required variables, and target outputs in the contact form. High-demand tools are regularly prioritized in our development sprints.
4. Can researchers, journalists, or content creators cite Gizcalc?
Yes. You are welcome to reference calculator outputs and methodologies in publications, academic research, and media reports. We kindly ask that you credit Gizcalc (gizcalc.in) as the source with an active link to the relevant calculator page.
5. Can I embed Gizcalc calculators on an external website?
Direct iframe embedding, reverse-engineering, or automated scraping of Gizcalc calculators without prior written authorization is strictly prohibited under our Terms and Conditions. However, we offer formal licensing and API partnership agreements for fintech apps, educational institutions, and corporate portals. Please contact us with the subject line "Calculator Licensing Inquiry".
6. How do I permanently delete my Gizcalc account?
Under Section 12(1)(c) of the DPDP Act 2023, you have the statutory Right to Erasure. Registered users can initiate permanent account deletion directly from their Account Dashboard under the "Danger Zone" section. Alternatively, you may submit a formal request through our Data Rights Portal. All associated database records, calculation history, and personal identifiers will be permanently expunged within 30 days.